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• What are your business hours?

 

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Our business hours are Monday – Saturday, 10:00am – 5:00pm.

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Event hours are:

 

Monday - Thursday 9:00am - 7:00pm, 8:00am - 8:00pm for All Day bookings

Friday - Sunday 10:00am - 8:00pm, 9:00am - 10:00pm for All Day bookings

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We also offer:

Shower Sundays 10:00am - 3:00pm or 5:00pm - 10:00pm

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• Do I need to schedule a time to view the venue?

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Yes, because we don’t want to interrupt an ongoing event, we do require appointments.

 

• How can I make an appointment?

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We’d love the opportunity to meet in person and visit with you about your event. You can

give us a call at: 501.288.9012 or drop us an email at: info@renownsuiteb.com.

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• What is the capacity of the venue?

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Renown Suite B is approximately 950 square feet and generally accommodates 50 guests

depending on the event.

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• What forms of payment do you accept?

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We require a credit card to be on file during the entirety of your event. We accept

Visa, MasterCard and American Express

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• How can I put a hold on a specific date and time?

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To hold a specific date and time we require a signed contract along with a deposit

of 50% of the total. The balance will be due 30 days prior to the event start date, plus a

refundable damage deposit.   Bookings less than 30 days out will require the full

amount plus refundable damage deposit to be paid at the time the contract is signed.

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• What if I change my mind and want a different date?

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We understand that plans can change. If, within 30 days of the original booking date you

request a date and time change, providing the new requested date and time are

available, we will honor your original deposit. Changes may not be made beyond 30 days

of the original booking date. Should postponements be necessary due to Acts of God or

governmental actions such as lock downs, we will make every effort to work with you to

reschedule within one year from the originally scheduled date.

 

• What if I decide to cancel?

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Except for the damage deposit, unless due to Acts of God or governmental actions, all

payments are nonrefundable. If cancellation notice is received prior to 48 hours of the

event start date and time, the damage deposit will be refunded.

 

• May we serve food?

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Yes. Food may be brought in and served, but not prepared. We recommend using

professional caterers.

 

• May we serve alcohol?

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We allow only champagne, wine and beer to be served. A qualified bartender and a

security guard are required for which there will be an additional charge.

 

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